Network & Managed Services

Network & Managed Services

Network services are essential for businesses that rely heavily on technology and require a stable, secure, and reliable network. Hyper Communications is a company that provides a range of network services to meet the needs of various businesses. The company works with trusted partners to provide network solutions that meet the specific requirements of each client. Hyper Communications offers services such as network design and implementation, network security management, software and hardware installation and configuration, network performance monitoring, and technical support.

Hyper Communications provides managed services that enable businesses to outsource their IT services to a third-party provider. Managed services offer several benefits to businesses, such as reduced costs, increased efficiency, and better network performance. By outsourcing their IT services to Hyper Communications, businesses can focus on their core competencies and leave the management and maintenance of their IT infrastructure to the experts.

Hyper Communications provides comprehensive managed services that cover all aspects of IT management, including network infrastructure, servers, desktops, laptops, and mobile devices. The company’s team of experts can remotely manage and monitor a company’s IT infrastructure, ensuring that it is always up-to-date and secure. The managed services offered by Hyper Communications include proactive monitoring and maintenance, security management, data backup and recovery, and software and hardware support.

In addition to providing network services and managed services, Hyper Communications also offers other IT solutions such as cloud computing, virtualization, and unified communication solutions. The company’s cloud computing solutions provide businesses with scalable and cost-effective IT resources, while virtualization allows businesses to optimize their IT infrastructure and reduce costs. Unified communication solutions enable businesses to streamline their communication channels and enhance collaboration.

Hyper Communications Pte Ltd is a Singtel Gold Channel Partner. As a result, we are enabled with the necessary training, tools and support to assist customers in making the most of Singtel’s comprehensive suite of business products.

Overall, Hyper Communications is a reliable and trusted provider of network services and managed services. The company’s comprehensive range of IT solutions, experienced team of experts, and strategic partnerships with trusted partners make it a go-to provider for businesses seeking to improve their IT infrastructure, streamline their operations, and enhance their competitiveness.

Companies are now able to outsource specific IT functions or responsibilities to Hyper Communications.

Some key aspects of managed services:

Scope of Services:

Managed services can encompass a wide range of IT functions, depending on the specific needs and requirements of the organization. Common areas covered by managed services include network monitoring and management, server and infrastructure management, cybersecurity and threat detection, data backup and recovery, help desk support, software updates and patches, and cloud management, among others.

Proactive Monitoring and Maintenance:

Managed service providers (MSPs) proactively monitor your UC IT infrastructure, CCTV systems, and Wi-Fi networks to identify and resolve issues before they impact business operations.

Remote Support:

Managed service providers offer remote support services, allowing them to troubleshoot and resolve IT issues remotely without the need for on-site visits. Through remote monitoring and management (RMM) tools, they can remotely access and control systems to perform maintenance tasks, updates, and troubleshooting.

Service Level Agreements (SLAs):

Managed services are typically governed by service level agreements that define the scope of services, performance metrics, response times, and other service expectations. SLAs ensure that the service provider delivers the agreed-upon level of service and provides clear guidelines for measuring and evaluating their performance.

Cost Efficiency:

 Managed services are often structured on a subscription or pay-as-you-go model, which allows organizations to budget and forecast their IT expenses more effectively. Instead of investing in expensive IT infrastructure and staffing, organizations can leverage the expertise and resources of the managed service provider at a predictable cost.

Expertise and Specialization:

Managed service providers are specialized in managing specific areas of IT infrastructure or technology. They have deep knowledge and expertise in their respective domains, staying up-to-date with the latest industry trends and best practices. This allows organizations to leverage the expertise of the provider without having to invest in training or hiring specialized IT staff.

Scalability and Flexibility:

Managed services are designed to scale and adapt to the changing needs of the organization. As businesses grow or undergo changes, managed service providers can adjust the level of service and resources accordingly, ensuring that the IT infrastructure remains aligned with the organization’s requirements.

Managed services offer several benefits, including enhanced system performance, reduced downtime, improved security, access to specialized expertise, cost savings, and the ability to focus on core business functions. By outsourcing specific IT responsibilities, organizations can leverage the resources and knowledge of the managed service provider, allowing them to stay competitive and agile in a rapidly evolving technological landscape.

Contact us today to learn how Hyper Communications can help you optimize your processes, enhance productivity, and stay ahead of the curve in the digital age.