Unified Communications (UC) is a technology solution that integrates multiple communication channels into a single platform to improve collaboration and productivity in the workplace. Sangoma, a leading provider of communications solutions, offers a comprehensive UC solution called Sangoma Unified Communications.

Sangoma Unified Communications is a powerful and flexible solution that enables businesses to streamline their communications and improve their workflows. It offers a wide range of features that can help businesses of all sizes, from small businesses to large enterprises, to connect and collaborate more effectively.
One of the key features of Sangoma Unified Communications is its ability to integrate multiple communication channels, including voice, video, chat, and SMS, into a single platform. This allows employees to communicate with each other using their preferred method, whether it’s through a phone call, video call, or instant message. It also ensures that all communication is logged and tracked in a single location, making it easy to find and review.

Another powerful feature of Sangoma Unified Communications is its advanced call management capabilities. It includes a call routing system that can route calls based on predefined rules, such as time of day or caller ID. This ensures that calls are always answered by the right person, regardless of where they are located.
Sangoma Unified Communications also includes a wide range of collaboration tools, such as screen sharing and video conferencing. These tools enable employees to work together on projects in real-time, regardless of their physical location. This can help to improve productivity and reduce the time it takes to complete projects.

In addition to its communication and collaboration features, Sangoma Unified Communications also includes a powerful analytics and reporting system. This system provides real-time insights into call volume, call quality, and other important metrics, allowing businesses to make data-driven decisions to improve their operations.
Sangoma Unified Communications is also highly scalable, making it suitable for businesses of all sizes. It can be deployed on-premise or in the cloud, depending on the needs of the organization. This flexibility allows businesses to choose the deployment method that best suits their needs and budget.

In conclusion, Sangoma Unified Communications is a comprehensive and powerful solution that can help businesses to streamline their communications and improve their workflows. With its advanced call management capabilities, collaboration tools, and analytics and reporting system, it provides businesses with the tools they need to succeed in today’s fast-paced business environment.