(VOIP, SIP Mobile, Cloud & UCaaS)

Unified communication (UC) is a business communication approach that integrates various communication methods and channels into a single platform to improve collaboration, productivity, and efficiency in the workplace. The aim is to provide a consistent user experience across all devices and communication channels.

Hyper Communications currently distributes world-leading digital UC brands such as Alcatel Lucent Enterprise and Sangoma. Each brand has its respective strengths, and provides digital upgrades to the aging analog Voixe PBX solution like Panasonic, Mitel, NEC, Yeastar, Yealink Shoretel, Avaya and CISCO.

All-In-One Communication across Desktop, Laptop, Mobile Phones and UC devices with OXO Connect Series

(Smart Video Analytic & Al Camera)

CCTV (Closed-Circuit Television) Access Control System is a security system that combines both CCTV surveillance and access control systems to provide comprehensive security solutions for buildings, offices, and other premises.

Hyper Communications currently distributes NDAA (North Defense Authorization Act) compliant cameras from i-Pro, Advidia. It also represent non NDAA compliant cameras such as Dahua, Hikvision, Hanwha Techwin, IDIS, Honeywell, Axis, Techno Video, Oxalis, Avigilon, Mobotix, Bosch, Illustra, Uniview Technologies & etc.

(VOIP, SIP Mobile, Cloud & UCaaS)

Unified communication (UC) is a business communication approach that integrates various communication methods and channels into a single platform to improve collaboration, productivity, and efficiency in the workplace. The aim is to provide a consistent user experience across all devices and communication channels.

Hyper Communications currently distributes world-leading digital UC brands such as Alcatel Lucent Enterprise and Sangoma. Each brand has its respective strengths, and provides digital upgrades to the aging analog Voixe PBX solution like Panasonic, Mitel, NEC, Yeastar, Yealink Shoretel, Avaya and CISCO.

(Smart Video Analytic & Al Camera)

CCTV (Closed-Circuit Television) Access Control System is a security system that combines both CCTV surveillance and access control systems to provide comprehensive security solutions for buildings, offices, and other premises.

Hyper Communications currently distributes NDAA (North Defense Authorization Act) compliant cameras from i-Pro, Advidia. It also represent non NDAA compliant cameras such as Dahua, Hikvision, Hanwha Techwin, IDIS, Honeywell, Axis, Techno Video, Oxalis, Avigilon, Mobotix, Bosch, Illustra, Uniview Technologies & etc.

(CRM and PBX Integration)

CRM is frequently used in business to manage a company’s interactions with clients and potential customers. The phone system, which gives businesses essential communication connections, is another crucial thing in the business sector. The two perform at their peak when combined.

With access to the Asterisk Management Interface (AMI), Hypercom PBX Systems may integrate with well-known CRM software. Our PBX System can be linked with third-party applications due to the open API.

(Call Centre and Automation)

A call center is a centralized office or facility where customer interactions, such as phone calls, emails, chats, and sometimes social media messages, are handled by a team of agents or customer service representatives.

Call centre automation is a customer experience-focused solution for busy call centres. They utilize an omni-channel approach that is designed to streamline call centre operations by automating repetitive and time-consuming tasks, allowing agents to focus on more complex customer interactions. This will improve efficiency, reduce costs, and ultimately enhance customer satisfaction.

(Installation, Maintenance)

At Hypercom, we offer a wide range of professional services to help our clients achieve their business goals. Our team of experts has years of experience in delivering high-quality services that are tailored to meet the unique needs of each client.

We are committed to delivering the highest quality professional services to our clients. Whether you are looking to improve your business processes, deploy new technology solutions, or optimize your workforce, we have the expertise and experience to help you achieve your goals.

(Wireless Connectivity, VC Solution)

Conference rooms are no longer limited to having people physically in the same room. With the right video conferencing solution, people can now be out of the office, working from home, or in another country. Companies are aware of and are increasingly exploring investing in high-quality, reliable video conferencing equipment. The uprise trend to facilitate business discussions, presentations, and collaborative work anywhere is across most industries, from offices, hotels, and factories to home offices.

Hypercom provides Audio-visual equipment include projectors, screens, microphones and speakers from major brands like EPOS, Logitech, Jabra, Poly, Bose.

(Signage, LED Panel, Projector, Digital Whiteboard)

In the digital age, digital displays are essential and we are constantly being exposed to them daily. Digital displays provide a dynamic, eye-catching, and interactive format for communicating information to audiences. They come in many sizes and formats and can often be found in a wide range of settings, from commercial and public spaces to educational and entertainment environments.

Digital signage refers to the use of Touch Panel digital displays, such as LCD, OLED, or projection screens, to present and deliver dynamic content in various locations. It is a form of electronic signage that replaces traditional static signs with interactive and engaging multimedia content.

(Voice Logger, Reports & CRM)

Call centre automation is a customer experience-focused solution for busy call centres that utilises an omni-channel approach. It is designed to streamline call centre operations by automating repetitive and time-consuming tasks, allowing agents to focus on more complex customer interactions. 

Call centre automation also integrates with multiple channels, such as voice, email, chat, and social media, to provide a seamless customer experience. By leveraging automation, call centres can improve efficiency, reduce costs, and ultimately enhance customer satisfaction.

(Call Centre & Office)

CC&O (Communication, Collaboration & Office) is a brand under EPOS that offers a range of headsets and speakerphones designed for use in the office, call centers, and other professional environments. These devices are designed to enhance communication and collaboration, with features such as noise-cancellation technology, HD voice quality, and intuitive controls for ease of use.

CC&O products are designed with compatibility in mind, with support for a range of communication platforms and software, including Microsoft Teams and Skype for Business. The brand is committed to providing high-quality solutions that meet the needs of modern workplaces, with a focus on enhancing productivity, collaboration, and overall user experience.

(Design & Build)

Structured cabling is a type of cabling infrastructure that is used to support the performance of various communication networks within a building or campus environment. It involves the installation of a standardized and organized cabling system that provides a unified platform for multiple devices and services to be connected and used simultaneously.

A structured cabling system typically consists of a main distribution frame (MDF), which serves as the central hub for all incoming and outgoing network connections. From the MDF, horizontal cabling is installed to each individual work area or device.

(Telco & ISP Connectivity, Data Centre)

Network services refer to the management, maintenance, and optimization of a company’s computer network.

These services can include designing and setting up networks, managing network security, installing and configuring software and hardware, monitoring network performance, troubleshooting network issues, and providing technical support to users.

Managed services refer to the outsourcing of IT services to a third-party provider who manages and maintains a company’s IT infrastructure.

(Customization)

Hypercom is also a System and Solutions Integrator that specializes in integrating multiple software, hardware, or technology solutions into a cohesive system that meets the specific needs of a client or organization.

This involves identifying the key requirements of the client or organization, selecting the appropriate solutions, and ensuring that they are integrated and configured in a way that optimizes their performance and effectiveness.

Contact us today to learn how Hyper Communications can help you optimize your processes, enhance productivity, and stay ahead of the curve in the digital age.